The NCC flagged of it’s 2017 Year of the Consumer programme with an event which held at the head office in Abuja.
In attendance, were dignitaries across the country. Senator Adeola Yayi, Honourable Herman Hembe and Honourable Fijabi who was on seat to represent the Honourable Speaker of the Federal House of Reps, Yakubu Dogara.
A short welcome address was taken by Executive Commissioner of the NCC, Mr Sunday Dare.
The Executive Vice Chairman, Prof. Umar Garba Danbatta took over the programme and read his own speech. In his speech, he stated that; “The NCC’s main job is to protect telecom consumers from industry exploitation. Our job is to ensure that users enjoy premium customer experience.”
“NCC has the mandate to ensure that key stakeholders’ interests are protected with an atmosphere of accountability and transparency within the confines of the constitution of Nigeria.”
“Protection of consumers rights is the main driver of the NCC”, he also stated.
In the NCC, we have declared that 2017 as the year of the consumer.
NCC is driven by the purpose of empowering consumers in the world telecoms.
We should remember that consumers are major stakeholders in the telecoms industry as they’re the ones who drive revenue generation for companies.
The Senate President who was ably represented by Senator Adeola Yayi. Yayi in his speech reiterated the plan of the senate to introduce a consumer protection bill which will not only protect consumers but also check the excesses of industry players who engage in unfair competition practices due to undue market dominant advantages.
Honourable Fijabi who represented the HOR Speaker, Yakubu Dogara also spoke on the need for laws that protect consumers from unfair practices by service providers and also keep telcoms on their toes.
During the course of the event, NCC’s Executive Vice Chairman, Prof. Umar Garba Danbatta seized the opportunity to unveil the faces of NCC in person of comedian Helen Paul of the Tatafo fame and movie actor Ali Nuhu of the Kannywood fame.